Nautilus Lifeline One (1) Year Extended Warranty
Cost
The cost of the
1 year extended warranty is $49
What is covered
The extended warranty covers the correction of
manufacturing defects and resulting damage only for 1 year after the
manufacturer's limited warranty has expired. Without limiting the generality of
the foregoing, this warranty does not cover physical misuse or abuse of your
unit, including meddling by unauthorized persons or repair facilities, flooding
as a result of customer misuse, neglect or improper care and maintenance, damage
or flooding if the unit is submerged without the lit being properly latched or
if the o-ring is not clean and clear of contamination. The warranty covers
correction of manufacturing defects and resulting damage for 1 year past the
manufacturers warranty period. The manufacturer reserves the right to repair parts,
replace parts or replace the entirety of the unit as necessary under the
manufacturer's discretion.
What is not covered
This warranty does not cover physical misuse or
abuse of your unit, including meddling by unauthorized persons or repair
facilities, flooding as a result of customer misuse, neglect or improper care
and maintenance, damage or flooding if the unit is submerged without the lit
being properly latched or if the o-ring is not clean and clear of
contamination.
How it works
The manufacturer will repair parts, replace
parts or the replace the entirety of the unit as necessary under the
manufacturers discretion. If your unit is repaired or replaced, or parts of your
unit are repaired or replaced, the extended warranty contract is terminated.
Return unit for service directly the Nautilus Lifeline. Prior authorization
(RMA) to return your unit is required. Please call the service department at
001-604-241-1918 or on Skype at nautiluslifeline or email us at info@nautiluslifeline.com before
returning your unit to receive your RMA.
To return your unit for service, include the following in the package:
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Your name, RMA number, email address, telephone number, copy of dated sales slip and return shipping address.
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A brief description of the problem
If you request emergency service, we will try to meet the date you specify. Include a note with this information in the package so we know that it is an emergency when we receive it. Note that the cost of rush emergency shipment is your responsibility. Please include your credit card information and authorization.
Refunding an extended warranty:
The extended warranty is fully refundable for up
to 15 days after purchase of the 1 year extended warranty.
How do I purchase the 1 year extended warranty?:
You may only purchase the 1 year extended warranty from our website here or contact our the sales department at 001-604-241-1918, on Skype at nautiluslifeline or email us at info@nautiluslifeline.com.
