Nautilus Lifeline Warranty

The Nautilus Lifeline comes with a limited warranty. This warranty only applies if the unit has been registered online.

The Nautilus Lifeline limited warranty covers the correction of manufacturing defects and resulting damage only and is valid for 1 year from the date you take delivery of your unit. Without limiting the generality of the foregoing, this warranty does not cover physical misuse or abuse of your unit, including tampering by unauthorized persons or repair facilities, flooding as a result of customer misuse/neglect or improper care and maintenance, damage or flooding if the unit is submerged without the lid being properly latched or if the o-ring is not clean and clear of contamination.

IMPORTANT: THIS WARRANTY IS ONLY AVAILABLE TO THE ORIGINAL OWNER ON UNITS BOUGHT FROM AN AUTHORIZED DEALER AT MANUFACTURER SUGGESTED RETAIL PRICE (MSRP) OR MINIMUM ADVERTISED PRICE (MAP).

This warranty does not apply to a unit that has been:
• Improperly used
• Used for a purpose other than that recommended in the product installation and operation instructions
• Damaged or has failed because of an accident or abnormal operation
• Repaired or modified by entities other than Nautilus Lifeline
Please keep your original receipt as a proof of the purchase date. You must register your unit online within 30 days of purchase to qualify for the limited warranty.

To return your unit for service, include the following in the package:

    • Your name, RMA number, email address, telephone number, copy of dated sales slip and return shipping address.

    • A brief description of the problem

If you request emergency service, we will try to meet the date you specify. Include a note with this information in the package so we know that it is an emergency when we receive it. Note that the cost of rush emergency shipment is your responsibility. Please include your credit card information and authorization.